Showing posts with label rutland. Show all posts
Showing posts with label rutland. Show all posts

Tuesday, 22 July 2014

We're going down the pub

Reloved Vintage helps with interior design of Red Lion in Stathern


We’re delighted to tell you all that we will be spending the next few weeks on an exciting new project with one of our absolute favourite local businesses. We’re helping The Red Lion, in Stathern, Leicestershire, with the makeover of its main dining room – which means we’re going to be stripping and painting a LOT of tables!


The dining room. Photo courtesy of greatfoodclub.co.uk

As well as reloving the furniture, we’ve been asked by bosses Ben and Sean to help with design aspects of the room – our first ever job as interior design consultants!We’re so utterly chuffed to have been asked to get involved. The Red Lion, in the beautiful Vale of Belvoir, has a Michelin Bib Gourmand and is the sister pub of the Michelin-starred Olive Branch, just up the road from us in Clipsham, Rutland.The whole project should be finished by mid August and we can’t wait to show you the finished results.

Thursday, 6 March 2014

Hugo helps hospice


A while ago, we did some work for a lovely lady named Gill, and her family, in Leicestershire. After we had delivered her painted furniture, Gill gave us a chest of drawers that used to belong to her mother-in-law, who had moved into a residential home and said she hoped Laura could find a new home for it.

On the way home, Laura and I chatted about Gill, her mother-in-law and the chest of drawers and decided we should sell the chest, once painted, and donate the proceeds to a charity of Gill’s choice. Gill agreed that it would be a great idea and chose LOROS, the Leicestershire and Rutland hospice.
 
We’ve raised money for LOROS before, so it seemed like a perfect suggestion.
This week, we finally found time to get the chest made over. 

 
Handsome Hugo

Laura painted the shell of the chest in Farrow & Ball’s beautiful Pavilion Grey and painted the drawers in a very cool minty green. New knobs were added and, once everything had had a couple of coats of clear matt varnish, Hugo was born.

We decided the best way to sell Hugo was to post a photo on Facebook, Instagram and Twitter and set our Likers and Followers the challenge of finding Hugo a new home by the end of the day.

As the shares and RTs from our generous online friends rolled in, we were sure Hugo would be snapped up at his asking price of £120.

We were right, but what we didn’t expect was that Hugo would be bought by someone who shares our postcode!

Our lovely neighbour Sally saw Hugo on our Facebook page and fell in love with him. As we already knew Sally, we said she could pay £100 and we’d make up the other £20, but Sally insisted on paying the full £120 herself and suggested we donate the extra £20 anyway, so LOROS would get even more money. So that’s what we did!

Every little helps

Now Sally, George and Amy have a new chest of drawers, LOROS has an extra £140 (plus £35 in Gift Aid) and we've got a bit more space in our store room! 

Sadly, Gill’s mother-in-law was taken ill in late 2013 and passed away. We hope she would have liked the transformation of her old chest of drawers and the fact it has now been passed on to another young family. One thing we’re sure of, is that Gill’s mother-in-law would be proud that her family’s generosity in donating that chest of drawers to us has helped such a deserving local charity to care for more terminally ill patients and their families.

Donating to LOROS is easy – so if you can spare a few pounds, click here.

Friday, 8 November 2013

Stamford Town Council 2: The Reply

Well, we got a reply...


Dear Mr & Mrs Harvey, (Good start... we're not married and my surname is not Harvey)



RE: Complaint – Stamford Christmas Festival 2013



Your complaint received on 31 October 2013 was examined by a complaints panel on Tuesday 05 November and its findings are as follows:



{redacted}


On examining all the paperwork and associated correspondence relating to your complaint, no reference to the alleged free offer made by Alison Hawley Smith could be traced, other than the copy you forwarded from Alison Hawley Smith which was dated 31 October 2013.


Stamford Town Council has identified Alison Hawley Smith’s communication to Reloved Vintage of 13 December 2012 re-stating the responsibilities of all traders participating in the 2012 Christmas Festival with a reminder of the requirement to hold valid insurance.  As per the Terms & Conditions of the (signed) contract no refund should have been made; however it is evident that a full refund of £75 was made by bank transfer on 20 December 2012 by Alison Hawley Smith as an unauthorized ‘goodwill gesture’.  


The delay you experienced in obtaining a response is regrettable but was unavoidable and we wholeheartedly apologise for any inconvenience.  However, such matters must necessarily follow due process, which I am sure you can well appreciate.


Stamford Town Council does not accept any liability in this matter. However, the offer of a 50% discount on the cost of a stall at the 2013 Christmas Festival remains and Stamford Town Council will ensure that a stall is held available for you until 15th November latest should you wish to take up the offer.



I trust that you find the above answers the points raised.



Yours sincerely



Councillor Brian C. Sumner

Mayor of Stamford



Copy to: Cllr Mrs S Sandall, Chairman of Events Committee


So, they've basically said: "Even though you say you were offered a free stall, and the organiser says you were offered a free stall, we don't believe you were offered a free stall."

They also think that taking three weeks to reply to an email, or return a phone call is "unavoidable".

Ladies and gentlemen, Stamford Town Council, where common courtesy is an alien concept.

We have, of course, replied:

we are asking you to re-examine our complaint and come to the only right decision, which is to honour the offer of a free stall. As this appeal process will no doubt take the full 20 days to be concluded, we suggest you make your offer applicable to the 2014 event.
We feel it is pretty clear that the weight of public opinion is on our side and that anyone of fair mind and sound judgement sees that the right, decent and proper action for you to take is to honour the offer of a free stall that was made to us by Ali Hawley-Smith.

We should not have had to go through all of this in order to get what was promised to us. We should not have had to email Ali Hawley-Smith ourselves to ask her for confirmation of the offer of a free stall. You should have done this the very moment, on 11 September 2013, that we asked you about the free stall.
The fact that you still refuse to budge on this and quote only the paperwork you have seen, suggests you think that both Ali and ourselves are lying.
Your heel-digging, back-covering and time-wasting stinks of stubbornness.

We accept your apology for your slow response, but strongly disagree that it was 'unavoidable'. It is simply common courtesy to return phone calls and reply to emails - even if just to keep us updated. We think the council needs to address this problem and make changes to the way it deals with communication to keep more in line with the 21st Century.
Also, my name is Thorpe, not Harvey, as has been abundantly clear throughout our unnecessarily long-winded correspondence.
Jack Thorpe and Laura Harvey


We would really, really, really appreciate your support. You can help us to make sure justice is done. On behalf of all small traders who have to deal with witless, feckless, self-serving councils, please email townhall@stamfordtowncouncil.gov.uk to show your support.


You can copy and paste the text below if you like:


We fully support Reloved Vintage's appeal against your ridiculous decision to not honour the offer of a free stall at the 2013 Christmas Market. We urge you to make the right decision and give Reloved Vintage a stall, free of charge, at the 2014 Stamford Christmas Market.

Thursday, 3 October 2013

Taking the plunge



If you didn't know already, here's the set-up at Reloved Vintage.
Laura paints, I lift. That’s about it. Okay, she also sands, varnishes, buys, sells, does all the photography and design, runs the website and looks after the money side of things while I play around on Facebook. But I think you’ll agree, it’s a pretty fair partnership.
We also both have full-time day jobs.
This gets in the way a bit, but that’s the way it has always been. We work together for a magazine publishing company (we actually sit next to each other in the office) all day, then go home and get cracking on Reloved Vintage stuff for the evening/weekend.
It doesn’t leave a lot of time for much else. I have a 10-year-old daughter from a previous relationship – she stays with us every other weekend and every Monday (5 nights out of every 14, if you’re counting), so that’s another commitment that holds up work on the RV side of things.

 
That's a plate-spinner. It's an analogy. Keep up.


It’s to Laura’s credit that her hard work and perfectionism have made so many people think we’re bigger than we are. Her work is of such a high standard and her self-designed website so professional looking that we get emails from students wanting to do work experience with us (we actually were able to offer a virtual placement to one student) and people saying they’ll drop into our shop next time they’re passing.
I’m obviously very biased, but Laura’s painted furniture is among the highest standard of any I’ve seen. It is certainly of a much better finish and with far more quality control than that of some furniture sold in some well-established shops. But, I digress…
We know we’re not alone in having two jobs – there are plenty of people who work in our office who go off and earn money in other places when 5.30pm comes around – and we know that a lot of the Facebook pages we really love are run by people who paint furniture in their spare time.
There are also lots of people who paint furniture full-time. These people have either taken a big risk in giving up a reliable source of income (good for you), or have found themselves out of work for one reason or another (good for you), or perhaps don’t actually need to work, but enjoy the painting as a hobby and a few extra quid (want to swap?).
Our day jobs aren’t particularly well-paid, we don’t own our own home and neither of us has any money to fall back on. If Laura gave up her job and had a very quiet month on the furniture front, we’d really struggle to get by on my wage alone.
If we both gave up our jobs the rent probably wouldn’t get paid and we’d have to start hunting squirrels for dinner.

Squirrel: probably tastes quite nutty


These scenarios can be seen two ways – as motivation to do well, or as a sign that the risk is too big.
If one of us is to go full-time on RV, it will be Laura (she does all the work, so it makes sense) that way I’ll still have a steady income (though I wish someone had told me, 25 years ago, that there’s no money in journalism, so pay attention in your maths lessons instead) and I can still offer my delivery/selling services for evenings and weekend events.
I’m certain Laura could, given all week to source, paint and sell furniture, make a good living. Probably good enough for me to give up work and join her a few months/years down the line, so we can grow the business.
So why not do it? Why not just take the plunge?
Because it’s scary. Very scary.
The thought of having no money is an unpleasant one – we’ve both been there before, in different ways, and it’s not fun.
Have you been in this position? What did you do? Should we just man up and go for it? We’d love to hear your advice and experiences.